Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you request information, create an account, or contact us for support. This includes your name, email address, company name, phone number, and any messages you send.

We also automatically collect certain technical information when you use our services, including IP address, browser type and version, operating system, referring URLs, and pages viewed.

2. How We Use Your Information

We use the information we collect to:

• Respond to your requests and provide customer support
• Send you technical notices, updates, and administrative messages
• Monitor and analyse trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalise and improve the services and provide content or features that match user profiles

3. Information Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. We use encryption to protect sensitive information transmitted online and only store your data on secure, access-controlled servers.

5. Cookies

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences in the future.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete personal information we hold about you. To exercise these rights, please contact us at privacy@smartflex.uk.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Smartflex
Email: privacy@smartflex.uk